What most influences your company’s bottom-line performance? The answer will surprise you—and make perfect sense: It’s a leader’s own mood.
Executives’ emotional intelligence—their self-awareness, empathy, rapport with others—has clear links to their own performance. But new research shows that a leader’s emotional style also drives everyone else’s moods and behaviors—through a neurological process called mood contagion. It’s akin to “Smile and the whole world smiles with you.”
Since few people have the guts to tell you the truth about your emotional impact, you must discover
it on your own. The following process can help. It’s based on brain science, as well as years of field
research with executives. Use these steps to rewire your brain for greater emotional intelligence.
